Payments and Terms
Our Rates
Our rates vary depending on the service provided and the details of the project. Quotes or estimates are provided upon request. You pay only for the hours worked. For services billed at an hourly rate, the minimum is one half-hour. Additional expenses, such as postage, materials, etc. are generally billed at cost unless otherwise specified.
Invoice Payments and Terms
Albright Administration issues invoices for all services provided that are chargeable to the client's account. Prices invoiced will be those in effect at the time of service. Prices on quotes and estimates are guaranteed for 30 days.
Unless otherwise specified, all invoices are due net 15 days from date of invoice. The client must pay all charges due by their Payment Due Date unless the payment is in dispute. All payments are to be made in U.S. funds. Albright Administration reserves the right to add a service charge to all past due accounts of 1.5% per month, compounded monthly.
Other payment arrangements can be negotiated and need to be discussed and approved prior to starting work.
We accept business checks, personal checks, cash (in person for invoices of $200 or less only), credit cards. and e-checks.
Our Remittance Address:
Albright Administration
PO Box 567
Philadelphia, PA 19105-0567
Credit cards and e-checks are accepted via PayPal.
Disputed Amounts
To dispute any item appearing on an invoice, the client must write to, email, or telephone Albright Administration within 15 days of the invoice date for resolution of the disputed amount. Any undisputed amount must be paid by the Payment Due Date.
If Albright Administration finds there is a mistake, the account balance will be corrected immediately. If there is no mistake, the client will be required to pay the outstanding amount upon notification of our finding, or by the Payment Due Date, whichever is the later.
Late Payment and Suspension of Services
Past due accounts will be sent a notification and statement of account via e-mail. Services may be suspended if payment is not received 15 days after the Payment Due Date.
Cancellation Policy
If you need to cancel or reschedule a project, please provide us with at least 24-hour notice prior to start of project. For cancellations with at least 24-hours notice, there is no cancellation fee and Albright Administration will issue a full refund for any advance payments.
For cancellations with less than 24-hours notice, payment is required for time invested and administrative expenses. Projects cancelled in progress require payment for time invested, administrative expenses, and all work completed up to cancellation.
Debt Collection Costs
When a client's account is sent to an external agent for collection, the client agrees to bear and pay all costs imposed on Albright Administration in relation to the collection of the debt. These costs usually include commission charges, case opening and closing, and legal costs.
Guarantee
Albright Administration will make every effort to locate and correct all errors prior to submission. We will go the extra mile to make sure you are 100% satisfied with our work. Should you discover errors or that our finished work does not meet the agreed upon specifications, please let us know within 14 days of receipt or work and Albright Administration will do the necessary revisions and/or corrections at no charge.
Proofreading
Final proofreading is the responsibility of the client upon acceptance of the delivered work. Albright Administration does proofread all its work and will advise its clients of any discrepancies.
Please call us at (215) 821-9505 or Contact Us if you have any questions.